{"id":4176,"date":"2023-10-12T16:36:38","date_gmt":"2023-10-12T14:36:38","guid":{"rendered":"https:\/\/medical-language-service.com\/iso-90012015-pour-une-collaboration-de-qualite\/"},"modified":"2023-10-12T16:36:39","modified_gmt":"2023-10-12T14:36:39","slug":"iso-90012015-pour-une-collaboration-de-qualite","status":"publish","type":"post","link":"https:\/\/medical-language-service.com\/fr\/iso-90012015-pour-une-collaboration-de-qualite\/","title":{"rendered":"ISO 9001:2015 \u2013 pour une collaboration de qualit\u00e9 !"},"content":{"rendered":"

[et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.16″ background_color=\u00a0\u00bb#f6f6f6″ custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ background_color=\u00a0\u00bb#ffffff\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb\u00a0\u00bb custom_padding_phone=\u00a0\u00bb||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbISO 9001:2015 \u2013 f\u00fcr eine gute Zusammenarbeit!\u00a0\u00bb _builder_version=\u00a0\u00bb4.19.4″ text_font_size=\u00a0\u00bb16px\u00a0\u00bb header_line_height=\u00a0\u00bb1.4em\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|45px|0px|45px|false|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb|20px||20px|false|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|10px||10px|false|true\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb30px\u00a0\u00bb header_font_size_phone=\u00a0\u00bb20px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_line_height_tablet=\u00a0\u00bb\u00a0\u00bb header_line_height_phone=\u00a0\u00bb\u00a0\u00bb header_line_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

\u00c0 la recherche d\u2019une agence de traduction certifi\u00e9e ? Qu\u2019entend-on par l\u00e0 et surtout, quels sont les avantages pour vous, client ?<\/p>\n

Notre agence de traduction est certifi\u00e9e ISO 9001:2007\/2015<\/strong><\/a> depuis d\u00e9j\u00e0 2011. C\u2019est le r\u00e9sultat d\u2019un travail en profondeur :
le manuel qualit\u00e9, conforme aux exigences ISO, pr\u00e9sente le syst\u00e8me de management de la qualit\u00e9 (QMS, de l\u2019anglais \u00ab Quality Management System \u00bb), qui r\u00e9git en d\u00e9tail toutes les \u00e9tapes de travail pour la fabrication des produits\/la prestation des services et la satisfaction des besoins des clients. De m\u00eame, les processus de management et les processus support sont continuellement examin\u00e9s \u00e0 la loupe.<\/p>\n

L\u2019objectif est de garantir la coh\u00e9rence des processus de travail, ainsi que leur optimisation continue et efficace.<\/p>\n

Les fiches de postes sont donc tout sauf fixes, car l\u2019accent est tr\u00e8s clairement mis sur l\u2019am\u00e9lioration continue des processus, et donc des m\u00e9thodes de travail.<\/p>\n

C\u2019est justement ce qu\u2019illustre le cycle PDCA.<\/p>\n

Une strat\u00e9gie de contr\u00f4le continu des r\u00e9sultats permet d\u2019optimiser les processus.<\/p>\n

Pour cela, l\u2019\u00e9quipe de medical language service<\/a> proc\u00e8de \u00e0 des audits internes et l\u2019entreprise est \u00e9galement audit\u00e9e une fois par an par un organisme de certification ISO accr\u00e9dit\u00e9.<\/p>\n

Mais outre les chefs de projet, les traducteurs, r\u00e9viseurs et maquettistes font \u00e9galement l\u2019objet de contr\u00f4les continus dans le cadre du cycle PDCA : toutes les consignes ont-elles \u00e9t\u00e9 prises en compte ? Les souhaits du client ont-ils \u00e9t\u00e9 respect\u00e9s ? Le glossaire du client a-t-il \u00e9t\u00e9 rigoureusement suivi dans toutes les traductions ?
Si ce n\u2019est pas le cas, nous r\u00e9agissons imm\u00e9diatement et \u00e9laborons avec le traducteur un processus pour optimiser sa m\u00e9thode de travail et pallier d\u00e9finitivement tout nouvel \u00e9cart. Et bien entendu, la mise en \u0153uvre de ces nouveaux processus est \u00e0 son tour v\u00e9rifi\u00e9e : un cycle infini d\u2019am\u00e9lioration continue !<\/p>\n

Pour autant, nous allons encore plus loin : \u00e0 c\u00f4t\u00e9 des \u00e9tapes de processus d\u00e9finies dans le manuel de management de la qualit\u00e9, avec des crit\u00e8res et des objectifs de qualit\u00e9 clairs, une surveillance et une \u00e9valuation des processus, des audits r\u00e9guliers par un organisme de certification, une am\u00e9lioration et une optimisation continues des processus (cycle PDCA), nous nous attachons sans cesse \u00e0 d\u00e9terminer et satisfaire les besoins de nos clients : de quoi ont-ils besoin ? Qu\u2019est-ce qui pourrait leur faciliter le travail ? Comment les aider ? Utilisent-ils une terminologie sp\u00e9cifique que nous pourrions \u00ab graver dans le marbre \u00bb de sorte que les traductions correspondent \u00e0 100 % \u00e0 leurs choix de mots ?<\/p>\n

Pour compl\u00e9ter cette base solide que repr\u00e9sente la norme ISO 9001:2015<\/strong><\/a>, nous travaillons \u00e9galement selon la norme ISO 17100, sp\u00e9cifique aux processus de traduction. Qualification du traducteur, relecture des traductions sur demande, documentation compl\u00e8te \u2013 voil\u00e0 quelques-uns des fondamentaux de la norme ISO 17100<\/a><\/strong>.<\/p>\n

Pour une meilleure lisibilit\u00e9, on utilise un vocabulaire non genr\u00e9 ou des doublets pour d\u00e9signer hommes et femmes conjointement.<\/em><\/p>\n

R\u00e9dig\u00e9 par Anne Schalk<\/strong><\/a>
G\u00e9rante \u2013 medical language service<\/p>\n

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\u00c0 la recherche d\u2019une agence de traduction certifi\u00e9e ? Qu\u2019entend-on par l\u00e0 et surtout, quels sont les avantages pour vous, client ? Notre agence de traduction est certifi\u00e9e ISO 9001:2007\/2015 depuis d\u00e9j\u00e0 2011. C\u2019est le r\u00e9sultat d\u2019un travail en profondeur :le manuel qualit\u00e9, conforme aux exigences ISO, pr\u00e9sente le syst\u00e8me de management de la qualit\u00e9 […]<\/p>\n","protected":false},"author":2,"featured_media":4139,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[1],"tags":[356,354,355],"class_list":["post-4176","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-unkategorisiert","tag-din-17100","tag-iso-90012015","tag-pdca-zyklus"],"yoast_head":"\nISO 9001:2015 \u2013 pour une collaboration de qualit\u00e9 ! - medical language service GmbH<\/title>\n<meta name=\"description\" content=\"\u00c0 la recherche d\u2019une agence de traduction certifi\u00e9e ? Qu\u2019entend-on par l\u00e0 et surtout, quels sont les avantages pour vous, client ? 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